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About the role
Primary Skills: SQL, Snowflake, Python, Databricks, Azure · Palantir is a bonus About the Project: This projects will require 1 Data Engineers and is focused on providing operational support for key projects that have moved into production including · Prospector Pro · C360 for CSMs · C360 for Agents · C360 for Executives · DataSphere They will be responsible for ensuring the stability, performance, and usability of these systems post-deployment, while also contributing to continuous improvement initiatives. A requirement is that we have the ability to hire after contract. Key Responsibilities: · Monitor and respond to team chats and ticketing systems to address support issues in real-time. · Troubleshoot and resolve issues related to: o New Data Ingestion o UI/UX Changes o Data Quality and Integrity o Adhoc Business Requests · Collaborate with cross-functional teams including the Campaign Lifecycle Management Team, Customer Success Managers, Officer Support Teams, and data teams to ensure timely resolution of issues. · Document each issue including the solution to contribute to knowledge base. · When bandwidth allows, provide support for the AI Agent Foundry initiative, contributing to the development and maintenance of AI-driven solutions. Qualifications: · Experience in developing robust ETLs and ensuring data quality · Strong analytical and problem-solving skills · Able to communicate with the business and technology teams · Very collaborative and coachable · Ability to pivot when needed · Experience with data platforms, ingestion pipelines, or UI/UX troubleshooting is a plus · Exposure to GenAI, AI/ML tools or platforms is a bonus
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