Batch Scheduling Administrator (Noida)

Key Responsibilities: Provide detailed and accurate analysis on existing automation platform systems setup and configuration to delivery teams requiring support, with respect to jobs, servers and Tidal/TWS configuration Provide technical consultancy for new projects requiring implementation setup with consideration of existing automation jobs. Take ownership of Incidents and Requests assigned to the team, ensuring they are SLA compliant. Identify and implement key service improvements to ensure an effective and efficient Incident and Request management process. Communicate effectively to both internal and external users. Escalate and manage incidents when you experience an extended service outage, or service levels are not being met. Ensure incidents and requests: Accurately record resolution of Incidents and Service Requests to quality standards for future investigation. Accurately record and prioritize and manage Incidents and Service Requests against suitable SLAs and resolution targets. Restore normal service operation as quickly as possible, investigating, diagnosing and resolving incidents where possible. Continuously monitor Automation queues for new requests. Required Qualifications: Minimum 4 years of Qualified Degree i.e BCA, B-Tech, MCA, MTech etc.4+ years of technology experience of increasing scope and responsibility and expertise in Tidal Workload Automation or IBM Tivoli Workload Scheduler or any other major job scheduling tools such as Control-Experience with batch job design, creation, administration and maintenance in distributed and/or mainframe environments.Experiencein troubleshooting and resolving scheduling issues.Excellent written and verbal communication skills Preferred Qualification: Strong working knowledge of industry-standards scheduling management tools.Demonstrated, successful experience working in a matrixed, multi-vendor technology environment.Demonstratedability to work effectively and efficiently under pressure in high visibili .