SaaS Customer Support engineer

go-to expert for our customers on all of the Client product offerings. provide platform support, best practice knowledge, and training, and reference materials that reinforce issue resolution. create processes and documentation to address the growing needs of the Customer Support team. You will display initiative and motivation and deliver an exceptional customer experience while meeting internal and external expectations and deadlines. go-to expert for our customers on all of the Client product offerings. provide platform support, best practice knowledge, and training, and reference materials that reinforce issue resolution. create processes and documentation to address the growing needs of the Customer Support team. You will display initiative and motivation and deliver an exceptional customer experience while meeting internal and external expectations and deadlines.