Senior Network/Data Center system E...

Demonstrates a strong working knowledge of how IT processes enable employee productivity Employs a consultative and proactive approach to understanding requirements, designing effective techniques, and identifying opportunities for improvement Applies hands-on experience supporting formal documentation and policies and is effective at translating complex technical terms for a wide variety of audiences Demonstrates experience managing IT initiatives and reporting on progress across multiple teams and a wide range of audiences Assists in leading internal efforts to share lessons learned and promote continuous improvement Provides escalation assistance to Helpdesk and IT support specialists with issues surrounding software and programs and acts on IT requests. Provides training and guidance to team members as needed Manages and supports licensing of third-party tools Implements manage and support the Client Active directory and GPO only as directed by the IT Cloud Services Team. Perform clean-up activities of the Client AD directory in preparation of a centralized management project. Manages, supports, and implements all areas of mobile device management and remote control reporting and monitoring from tools including Addigy Demonstrates a strong working knowledge of how IT processes enable employee productivity Employs a consultative and proactive approach to understanding requirements, designing effective techniques, and identifying opportunities for improvement Applies hands-on experience supporting formal documentation and policies and is effective at translating complex technical terms for a wide variety of audiences Demonstrates experience managing IT initiatives and reporting on progress across multiple teams and a wide range of audiences Assists in leading internal efforts to share lessons learned and promote continuous improvement Provides escalation assistance to Helpdesk and IT support specialists with issues surrounding software and programs and acts on IT requests. Provides training and guidance to team members as needed Manages and supports licensing of third-party tools Implements manage and support the Client Active directory and GPO only as directed by the IT Cloud Services Team. Perform clean-up activities of the Client AD directory in preparation of a centralized management project. Manages, supports, and implements all areas of mobile device management and remote control reporting and monitoring from tools including Addigy