Source description
About the role
Review, update, and install the features and best practices of CyberArk, working to create a secure, sustainable, and highly automated setting that meets requirements across all on-prem and cloud-based footprints. o Working with the team, identify the tools and techniques to translate o needs and future goals into a plan that will enable secure and practical solutions. o Conduct routine solution maintenance, monitor the platform's health and conduct daily proactive monitoring of the CyberArk production environment. o Automate processes across the CyberArk products as agreed Monitor CyberArk and support any break/fix, upgrades, patches, and performance or integration related issues. Create automated periodic reports as required and addressing any discrepancies found. Maintain responsibility for privileged user incident management support, user acceptance testing of privilege accounts, load testing, performance testing, and validation testing of the CyberArk solution. Maintain & support CyberArk daily from a tier 2 standpoint, troubleshooting Vault, CPM, PTA, PSM, and PVWA issues as required Collaborate to develop and execute an overall project plan and timelines for key deliverables Resolution of tier 2 trouble tickets, including password rotations, password malfunctions, account creations, account changes, scheduling. Installation of CyberArk vault including multiple CPMs, PVWAs, and as-built documentation as needed Collaborate to define access control, user entitlements, and user access policy management Work with development teams on integration with CyberArk. Review, update, and install the features and best practices of CyberArk, working to create a secure, sustainable, and highly automated setting that meets requirements across all on-prem and cloud-based footprints. o Working with the team, identify the tools and techniques to translate o needs and future goals into a plan that will enable secure and practical solutions. o Conduct routine solution maintenance, monitor the platform's health and conduct daily proactive monitoring of the CyberArk production environment. o Automate processes across the CyberArk products as agreed Monitor CyberArk and support any break/fix, upgrades, patches, and performance or integration related issues. Create automated periodic reports as required and addressing any discrepancies found. Maintain responsibility for privileged user incident management support, user acceptance testing of privilege accounts, load testing, performance testing, and validation testing of the CyberArk solution. Maintain & support CyberArk daily from a tier 2 standpoint, troubleshooting Vault, CPM, PTA, PSM, and PVWA issues as required Collaborate to develop and execute an overall project plan and timelines for key deliverables Resolution of tier 2 trouble tickets, including password rotations, password malfunctions, account creations, account changes, scheduling. Installation of CyberArk vault including multiple CPMs, PVWAs, and as-built documentation as needed Collaborate to define access control, user entitlements, and user access policy management Work with development teams on integration with CyberArk.
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