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About the role
Position : Horizon View L2 / L3 Grade : Senior Cloud Engineer L3 Location : Bangalore Reporting To : DGM Operations Shift Timing : US Shift (Availability 24*7) Job Responsibilities Must have 5-8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere Must have Microsoft MCSA Must have Cloud technology exposure to Microsoft Azure, Amazon Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions Experience in HA engineering for architecture on VMware, DRS cluster environment Good knowledge on the Connection servers and troubleshooting user level issues Experience in P2V, vMotion, VMware vCenter (vSphere) and SSO configuration Perform root cause analysis TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc. Good Windows Server Administration and troubleshooting Skills Good hands-on skills in Hyper converged infrastructure Working experience on the Ticketing tool Must have hands on deployment of Horizon infrastructure in large environment Primary Skill Set Overall 5- 8+ years of experience in IT Infrastructure 4+ years of proven experience with VMware Enterprise Products,EUC Horizon Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in Horizon Cloud Microsoft MCSA MS Azure certification Amazon Certified cloud administrator Secondary Skill Set 100% Fluency on English Good verbal and Written Communication Good Team player work with senior team members, conduct technical session, mentoring L1 team members Ability to achieve the highest level of customer satisfaction An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors Documentation and preparation of SOPs Self-motivated and Results oriented Train L1 and other support team members A demonstrated positive and proactive approach Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts Experience 4+ years of experience in Horizon View Soft Skills Good/Excellent Communication Skills (Speak, Read, Write) Report Writing Analytical & problem-solving skills Good presentation skills Willingness to Continually Learn Team Player & People Management Education Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization) Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.