Head of IT

IT infrastructure

Own and manage our cloud and on-prem IT systems

MDM, IAM, SSO/MFA

EDR/Antivirus solutions, threat detection and response

Cloud-based email and collaboration

Cloud file storage services, permissions management, access provision

On-prem and cloud network setup and configuration (wired/wireless)

On-prem and cloud server management

VPN solution management (micro-segmentation, policies and rules)

Integrations between various IT systems

Linux and macOS endpoint management

IT services delivery

Manage IT services delivery, ticketing system, IT support requests, act as a point of contact for on-site/remote end-user support in our offices in Germany and remote support in US (California) and APAC region

Execute IT onboarding/offboarding of full-time employees and contractors

Information security and compliance

Own and maintain controls and formal ISMS (information security management system) compliant with ISO27001 and TISAX standards

Act as a main point of contact for information security audits with third parties and auditors

Provide necessary information for customer information security questioners

Information security incidents management and readiness

Disaster recovery and business continuity

Strategy and collaboration

Define and execute IT and infosec roadmap and strategy

Manage IT suppliers and vendor relations, act as a point of contact with various suppliers, manage renewals, cancellations, pricing negotiations

Collaborate with engineering and DevOps on various projects

Collaborate and oversee AI-related controls and secure AI solutions implementation

Support of business applications for various business functions (sales, HR, legal, etc.)

Document formal IT processes and policies, create new policies and update the existing ones