Business Analyst, Integrations & Products

HEADLINE: Job Title: Business Analyst, Integration & Products Reporting to: Head of Business Analysis Location: Pune - Hybrid-Working: 3 days in office, 2 days from home. OVERVIEW: APEXX is pioneering payment orchestration, transforming the global payments landscape with cutting-edge technology and innovation. As a leader in Fintech, we're committed to excellence, driving forward-thinking solutions that empower businesses worldwide. We are looking for a driven and detail-oriented Business Analyst - Integration & Products to play a key role in shaping and delivering scalable integration capabilities at APEXX. This is an opportunity to work at the intersection of payments, technology, and customer needs - helping define solutions that enable merchants to onboard faster, configure integrations effectively, and process payments seamlessly. You will take ownership of integration analysis end-to-end - from analysing complex acquirer and gateway requirements, through defining functional solutions, documenting technical requirements, and partnering with Product and Engineering teams to deliver robust capabilities. If you enjoy solving complex integration challenges, bringing structure to ambiguity, and seeing your work directly influence how customers connect to and use payment technology, we'd love to hear from you. WHAT YOU'LL DO: Become the subject matter expert on APEXX's payment flows, integration architecture, and product ecosystem, leveraging AI tooling and modern analytical methods to continuously improve integration analysis, documentation, and delivery. Lead the analysis, functional design, and documentation of scalable payment integration solutions, defining business and technical requirements across acquirers, gateways, payment methods, APIs, and SDKs. Produce and maintain high-quality documentation including product and interface specifications, integration requirements, API documentation, and sequence/process flow diagrams. Collaborate with customers, partners, Product, Engineering, and commercial teams to clarify requirements, resolve ambiguity, and evolve scalable capabilities for merchant onboarding, partner integrations, configuration, and payment processing. Partner closely with Engineering to drive agile practices and sprint execution, refine backlogs, write user stories, define acceptance criteria, support UAT, and ensure sprint-level delivery. Use SQL and data model understanding to validate integrations, interrogate data sources, and drive root-cause analysis on complex production issues. Translate complex technical and business concepts into clear, actionable recommendations for both technical and non-technical audiences. Continuously improve analysis methodologies, documentation standards, tooling, and delivery practices. ABOUT YOU: Proven track record as a Business Analyst within fintech, payments, or a fast-paced, integration-heavy environment. Highly adaptable with strong mental agility, capable of rapidly mastering complex domain knowledge and payment ecosystems. Strong technical foundation with REST APIs, SDK workflows, data models, modern integration architecture principles, and SQL-based data analysis. Solid understanding of acquirer and gateway integrations, including the flows, data, and operational processes underpinning card payment ecosystems. Product-minded, organised, and detail-oriented - able to balance a strong understanding of the bigger picture with rigorous attention to detail, manage ambiguity, structure complex requirements, and drive work through to completion. Confident translating business needs into clear functional and technical requirements and collaborating effectively across Product, Engineering, customers, and commercial partners. Curious, analytical, and eager to shape how integrations and products deliver value to customers. BENEFITS: Competitive Compensation - We offer competitive salaries that recognise your skills, experience, and the impact you make. Take the time you need to rest and recharge - with annual leave, public & festival holidays, and wellbeing-focused time away from work. Enjoy the flexibility to work remotely - from eligible locations for up to 90 days per year, subject to our Work From Anywhere policy.* Comprehensive Health Insurance - Your wellbeing matters. We provide comprehensive health insurance to help support you and your loved ones when it matters most. Personal Accident Insurance - Additional protection and peace of mind with personal accident insurance coverage. Enhanced Family Leave - Supporting you through life's biggest milestones with enhanced parental and family-friendly leave policies. Learning & Growth - We're invested in your development, with opportunities to learn, grow, and build a meaningful career at .