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Company: App Innovation Technologies Location: GN Mills, Kavundampalayam, Coimbatore Experience: 12.5 Years Salary: 20,000 30,000/month Job Responsibilities: Provide technical support to customers via phone, email, and remote sessions.Diagnose and troubleshoot hardware, software, and network-related issues.Install, configure, and maintain computer systems and applications.Resolve technical issues within defined SLAs.Escalate complex issues to the appropriate technical teams.Maintain accurate records of support requests and resolutions.Coordinate with internal teams to ensure timely issue resolution.Deliver excellent customer service and technical guidance.Required Skills: Good knowledge of Windows OS, networking, and system troubleshooting.Basic understanding of hardware, software, and remote support tools.Strong communication and problem-solving skills.Ability to work independently and as part of a team.Willingness to learn new technologies.Qualification: Bachelor's Degree/Diploma in Computer Science, IT, Electronics, or a related field.12.5 years of experience in Technical Support, Desktop Support, or IT Support.Why Join Us Competitive salary packageCareer growth opportunitiesFriendly and collaborative work environmentHands-on exposure to the latest technologiesApply Now! HR: Nivetha Contact: 7397787175 Compensation: 20,000.00 - 30,000.00 per month Benefits: Leave encashmentWork Location: In person Company: App Innovation Technologies Location: GN Mills, Kavundampalayam, Coimbatore Experience: 12.5 Years Salary: 20,000 30,000/month Job Responsibilities: Provide technical support to customers via phone, email, and remote sessions.Diagnose and troubleshoot hardware, software, and network-related issues.Install, configure, and maintain computer systems and applications.Resolve technical issues within defined SLAs.Escalate complex issues to the appropriate technical teams.Maintain accurate records of support requests and resolutions.Coordinate with internal teams to ensure timely issue resolution.Deliver excellent customer service and technical guidance.Required Skills: Good knowledge of Windows OS, networking, and system troubleshooting.Basic understanding of hardware, software, and remote support tools.Strong communication and problem-solving skills.Ability to work independently and as part of a team.Willingness to learn new technologies.Qualification: Bachelor's Degree/Diploma in Computer Science, IT, Electronics, or a related field.12.5 years of experience in Technical Support, Desktop Support, or IT Support.Why Join Us Competitive salary packageCareer growth opportunitiesFriendly and collaborative work environmentHands-on exposure to the latest technologiesApply Now! HR: Nivetha Contact: 7397787175 Compensation: 20,000.00 - 30,000.00 per month Benefits: Leave encashmentWork Location: In person
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