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About the role
Role Overview: As a Network Quality Engineer - Enterprise Network Quality Infrastructure Services at Apple based in Bangalore, you will be responsible for ensuring the stability, performance, and continuous improvement of Apples enterprise network across the EMEIA region. Your role will involve supporting and enhancing large-scale network environments, contributing to the design and implementation of secure, scalable solutions for remote offices, and collaborating with global teams on next-generation infrastructure initiatives. You will also be handling complex incident escalations, driving troubleshooting and resolution of network issues, supporting performance optimization, and infrastructure upgrades. Your proactive approach to problem-solving and ability to thrive in a fast-paced, deadline-driven environment will be crucial for success in this role. Join us in building the Apple experience on a global scale. Key Responsibilities: - Operational support of network infrastructure solutions, implementation, and optimization - Engage in the future design of next-generation network infrastructure with a long-term vision - Participate in the design of network remote edge office locations across EMEIA, translating business requirements into functional designs - Collaborate with global engineering teams on innovating solutions and providing team updates - Provide clear, concise documentation of designs and solutions - Maximize network performance by monitoring, troubleshooting network problems, scheduling upgrades, and collaborating with Global Network Architects - Troubleshoot solutions and act as a problem or incident manager when necessary - Maintain regional and global standards, update as technology changes, and ensure enforcement Qualification Required: Preferred Qualifications: - Monitoring tool knowledge - Ticket management systems - Change management process - Flexible working - Scripting - Network automation Minimum Qualifications: - Background or understanding of network support, operational experience in running global multi-site network environments - Knowledge of multi-vendor WAN, LAN, Internet, VPN remote access, and Firewall technology - Experience with Cisco, Arista, and Palo Alto wired, wireless, and firewall product portfolios - Clear communication skills, both written and oral, deliverable to peer and management level - Virtualization of networking infrastructure (Virtual routers, switches, firewalls, and cloud-based solutions) - Exceptional documentation skills, ability to develop Proof of Concept plans and results - Acute attention to detail Role Overview: As a Network Quality Engineer - Enterprise Network Quality Infrastructure Services at Apple based in Bangalore, you will be responsible for ensuring the stability, performance, and continuous improvement of Apples enterprise network across the EMEIA region. Your role will involve supporting and enhancing large-scale network environments, contributing to the design and implementation of secure, scalable solutions for remote offices, and collaborating with global teams on next-generation infrastructure initiatives. You will also be handling complex incident escalations, driving troubleshooting and resolution of network issues, supporting performance optimization, and infrastructure upgrades. Your proactive approach to problem-solving and ability to thrive in a fast-paced, deadline-driven environment will be crucial for success in this role. Join us in building the Apple experience on a global scale. Key Responsibilities: - Operational support of network infrastructure solutions, implementation, and optimization - Engage in the future design of next-generation network infrastructure with a long-term vision - Participate in the design of network remote edge office locations across EMEIA, translating business requirements into functional designs - Collaborate with global engineering teams on innovating solutions and providing team updates - Provide clear, concise documentation of designs and solutions - Maximize network performance by monitoring, troubleshooting network problems, scheduling upgrades, and collaborating with Global Network Architects - Troubleshoot solutions and act as a problem or incident manager when necessary - Maintain regional and global standards, update as technology changes, and ensure enforcement Qualification Required: Preferred Qualifications: - Monitoring tool knowledge - Ticket management systems - Change management process - Flexible working - Scripting - Network automation Minimum Qualifications: - Background or understanding of network support, operational experience in running global multi-site network environments - Knowledge of multi-vendor WAN, LAN, Internet, VPN remote access, and Firewall technology - Experience with Cisco, Arista, and Palo Alto wired, wireless, and firewall product portfolios - Clear communication skills, both written and oral, deliverable to peer and management level - Virtualiza
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