Source description
About the role
ROLE: SAP RISE Consultant
LOCATION: REMOTE WITH POSSIBILITY OF TRAVEL REQUEST TO SANTA CLARA, CA
Description:
Prepares plans for implementation and ongoing system support
Prepares system documentation and training material
Provides after-hours support on a rotational basis
Provides tier 1 and 2 system administration and infrastructure related support and management for the SAP application services (i.e., Basis, Portal, BI, Netweaver)
Performs daily administration, monitoring, troubleshooting and tuning of a complex SAP environment
Responds to and resolves infrastructure-related Incidents and Problems
Monitors and evaluates overall system performance and day-to-day system activity on servers
Analyzes production and test system Problems, determines causes and takes timely corrective action
Works with the Unix Administrator on capacity planning and performance tuning
Ensures changes are performed within change control process for the application and architecture
Creates and maintains accurate documentation
Provides support to the SAP application team during development and implementation
Provides support for disaster recovery as required
Configuration and set-up of printers
Skills
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A minimum of 6 to 9 years of progressive SAP Basis Administration experience, including experience performing SAP implementations, upgrades and SAP support pack projects
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Experience with SAP ERP/ECC environment
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Experience with BW, XI, Portal, SCM/APO, SRM, CLM, EH&S, CE environments
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Understanding of SAP Java systems environment
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Experience with solution manager and OSS
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Experience with TMS (Transport Mgmt System) modules
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Knowledge of AIX/DB2 database administration
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Knowledge of good system management principles is required
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General knowledge of other operating systems such as Windows
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Ability to provide a high level of customer service
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Strong analytical skills
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Effective interpersonal skills
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Strong verbal and written communication skills
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Excellent time management skills
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University degree in Computer Science or equivalent education/experienc
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