Salesforce - CRM(Customer Relationship Management)

Job Description – Salesforce CRM Tester Experience: 3+ Years Location: Mumbai (Onsite) Job Summary We are looking for a Salesforce CRM Tester with 3+ years of experience in Manual Testing of Salesforce CRM applications. The candidate should have hands-on experience testing Salesforce modules, preparing test scenarios, executing test cases, defect tracking, and collaborating with business and development teams. Key Responsibilities Perform Manual Testing of Salesforce CRM applications. Analyze Business Requirement Documents (BRD) and Functional Requirement Documents (FRD). Design and execute Test Cases, Test Scenarios, and Test Scripts. Validate Salesforce CRM functionalities including: Lead Management Account Management Contact Management Opportunity Management Case Management Reports & Dashboards Perform Functional, Regression, Integration, Smoke, and UAT Testing. Log, track, and verify defects using defect management tools. Work closely with Developers, Business Analysts, and Product Owners. Participate in Sprint Planning, Daily Stand-ups, and Retrospectives in Agile/Scrum projects. Prepare Test Execution Reports and Test Summary Reports. Required Skills 3+ years of experience in Manual Testing. Hands-on experience in Salesforce CRM Testing. Strong knowledge of Salesforce Objects and CRM processes. Good understanding of SDLC and STLC. Experience in Agile/Scrum methodology. Knowledge of SQL for backend data validation. Experience with Jira, Azure DevOps, or ALM. Excellent analytical and communication skills. Preferred Skills Salesforce Admin knowledge is an added advantage. API Testing using Postman is a plus. Automation knowledge (Selenium/Java) is preferred but not mandatory. Banking, BFSI, Insurance, or Healthcare domain experience is preferred. Education Bachelor's degree in Computer Science, Information Technology, or a related field. You can share me your resume to my mail - [HIDDEN TEXT]