Source description
About the role
Hands-On Analytical Work
Write and optimize SQL in Snowflake for segmentation, funnel analysis, cohort behavior, and promotional impact; perform acquisition, LTV, retention, and customer journey analysis that connects to business action
Design and evaluate A/B tests, apply significance testing, and translate complex analysis into clear, concise data stories that non-technical stakeholders can act on
Contribute to data models that support ongoing and ad hoc analysis
Reporting & Dashboard Development
Build and maintain accurate, well-documented Looker dashboards tightly aligned with how teams make decisions; reduce dashboard sprawl and enforce consistent metric definitions across the org
Proactively surface trends, anomalies, and emerging opportunities through ongoing monitoring; maintain data quality standards and flag upstream issues to data engineering
Cross-Functional Partnership
Serve as a reliable analytics partner to Marketing, Merchandising, Product, Operations, CX, and Finance
Help stakeholders understand what they can self-serve (Looker, Heap) versus what needs analytical support; shape vague requests into well-scoped analyses with clear tradeoffs and sequencing
Partner with product and engineering to define what data should be instrumented based on the questions that matter most