Salesforce Platform Developer II

Job Description This role requires advanced technical skills in Salesforce development, including LWC, AURA, Service Cloud, and Agentforce , along with strong domain knowledge and collaboration skills. Required Skills & Competencies: Salesforce Platform Developer II certification (mandatory). Hands-on experience with Service Cloud development and implementation. Strong expertise in Lightning Web Components (LWC) and AURA framework . Experience with Agentforce and other Salesforce add-ons relevant to healthcare/payer domain. Strong knowledge of Healthcare or Payer business systems and workflows. Familiarity with integration patterns, APIs, and middleware tools for Salesforce. Strong problem-solving, analytical, and debugging skills. Excellent communication and collaboration abilities. Experience with Avaya Aura and telephony integrations with Salesforce. Knowledge of DevOps tools (e.g., Git, Jenkins, Copado) for CI/CD in Salesforce environments. Previous experience in Agile/Scrum-based project delivery.