Source description
About the role
Job Responsibilities: • Design, develop, and customize applications on the ServiceNow platform to meet business needs. • Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs. • Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows. • Utilize UI Builder to design and configure modern, scalable user interfaces. • Collaborate with stakeholders to gather requirements and translate them into technical solutions. • Support CSM (Customer Service Management) implementations with configuration, customization, and integration. • Explore and implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience. • Ensure compliance with coding standards, performance optimization, and platform best practices. • Troubleshoot, debug, and resolve issues within ServiceNow applications.
More at Artifint Technologies