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About the role
Required Qualifications 6+ years of hands-on experience with UiPath RPA development and support. Strong understanding of UiPath Orchestrator, Studio, and Robot components. Experience with incident management and root cause analysis in production environments. UiPath Advanced Developer Certification. Experience with UiPath Document Understanding and UiPath Apps Familiarity with ITSM tools such as ServiceNow or JIRA. Excellent communication and stakeholder management skills. Primary Responsibilities Analyze business challenges and recommend automation solutions using advanced technologies, primarily UiPath. Conduct root b L3 development teams. Work closely with business users to understand issues and provide timely updates and resolutions. Document support procedures, known issues, and resolutions to build a knowledge base. Support UiPath platform upgrades, patches, server migrations, and enhancements in UAT before production deployment. Perform health checks on bots, orchestrator jobs, queues, and environments. Participate in change management and deployment activities (e.g., production validation, smoke testing). Ensure all activities are logged and tracked through ITSM tools like ServiceNow, JIRA, etc. Participate in knowledge transfer sessions from developers and contribute to continuous improvement.
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