Head of IT

Identity & Access Management

Own the full identity lifecycle across Okta, including provisioning, deprovisioning, SSO/SCIM integrations, and group-based access policies.

Partner with Security Engineering to enforce least-privilege access across cloud and SaaS platforms.

Lead access reviews, audit support, and IAM-related compliance deliverables in partnership with the Security and Privacy team.

Endpoint & Device Management

Manage macOS and mobile fleet via MDM (Kandji/Iru), including configuration profiles, software packaging, and compliance enforcement.

Coordinate device lifecycle from procurement through decommission, including Apple Business Manager and supervised device workflows.

Maintain CrowdStrike Falcon deployment and endpoint security posture.

AI Platforms & Tooling

Own the administration and governance of company-wide AI platforms, including Claude Enterprise — managing user provisioning, usage policies, SSO integration, and adoption across teams.

Evaluate and onboard new AI productivity tools, ensuring they meet security and compliance standards before deployment.

Partner with Engineering and business leadership to identify opportunities where AI tooling can reduce operational toil and improve team effectiveness.

Administer and optimize the broader SaaS stack, including evaluation, onboarding, SSO integration, and license management.

Build and maintain automation to reduce manual IT toil, including scripting, GitHub Actions, API integrations, and MDM-delivered configurations.

Lead or support strategic tooling rollouts (e.g., AI productivity platforms, developer toolchains).

Security & Compliance Support

Partner with the Security and Privacy team on compliance programs (SOC 2, ISO, etc.) using tools like Drata, Proofpoint, and related platforms.

Own IT's contribution to audit readiness, evidence collection, and policy enforcement.

Partner with Security Engineering to respond to and triage security incidents as they relate to endpoints, accounts, and SaaS access.

Infrastructure & Office

Oversee on-prem and colo infrastructure as needed, including coordination with SRE on shared systems.

Manage physical office technology: AV, networking, access control, and conference room systems across office locations.

Team & Stakeholder Management

Lead, mentor, and grow the IT team across support, systems engineering.

Serve as the primary IT partner to HR, Finance, Legal, and Engineering leadership.

Drive clear, timely communication for incidents, changes, and outages across the organization.