Senior Site Reliability Engineer

Key Accountabilities: Code Contribution : Review and contribute to code in both application and infrastructure stacks. Operational Efficiency : Promote automation and develop new tools to improve operational processes. Incident Management : Participate in on-call incident management, from event handling to root cause analysis and postmortems. Continuous Improvement : Provide operations-focused feedback to product teams for process improvement. Skills & Experience Required: Experience : 2+ years in software/systems engineering, preferably in AWS. Scripting & Programming : Proficient in shell scripting and at least two high-level languages (e.g., Python, Golang, Bash). Agile : Experience working in an Agile Scrum environment. DevOps : Deep knowledge of DevOps practices (e.g., 12-factor apps, Infrastructure-as-Code, shift left). Observability : Experience designing and implementing infrastructure and application observability (e.g., Datadog, Terraform). Preferred Experience: Complex Environments : Engineering experience in a globally available, complex environment. Greenfield Processes : Comfortable with contributing to and developing new processes. On-call & SRE : Experience with on-call rotations and site reliability engineering. Cloud Expertise : Experience with multi-cloud providers (AWS, Azure, GCP) and HashiCorp Terraform. Kubernetes : Familiarity with Kubernetes & Helm deployments, GHA. Customer Relationships : Build strong relationships with customers and consistently exceed expectations.