Senior ServiceNow Engineer

As a highly skilled Senior ServiceNow Engineer at MKS, you will play a crucial role in driving the evolution of the ServiceNow platform. Your responsibilities will include designing, building, and enhancing solutions across various areas such as ITSM, ITOM, SPM, HAM, SAM, and Employee Center. You will collaborate closely with business stakeholders to transform requirements into scalable technical designs, delivering high-quality solutions that enhance user experience, automate operations, and boost platform maturity. - Serve as the hands-on technical lead for ServiceNow development initiatives across the enterprise - Design, develop, and maintain complex ServiceNow solutions using best-practice configuration and scripting - Lead technical design sessions and actively implement approved solutions - Establish and enforce coding standards, development patterns, and platform governance - Drive scalable solutions across ITSM, ITOM, CMDB, SPM, and custom scoped applications - Build and maintain integrations using REST, SOAP, IntegrationHub, and MID Server - Lead ServiceNow upgrades, patching, and regression testing activities - Mentor developers through code reviews and technical guidance - Perform platform optimization, performance tuning, and technical debt reduction Qualifications Required: - 5-8 years of hands-on ServiceNow development experience in enterprise environments - Expert-level ServiceNow scripting and configuration skills (JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, Flow designer) - Proven experience acting as a lead while remaining hands-on - Strong experience with ServiceNow modules such as ITSM, ITOM, SPM, CMDB, and custom applications - Extensive experience building and supporting ServiceNow integrations (REST, SOAP, IntegrationHub, MID Server) - UI delivery using Service Portal and/or UI Builder - Experience leading platform upgrades and managing release cycles - Knowledge of performance optimization, instance health, and scalability - Strong problem-solving skills and the ability to troubleshoot complex platform issues Preferred Skills: - Hands-on experience with ITOM Discovery, Service Mapping, SPM - Familiarity with Agile/Scrum practices for ServiceNow development - ServiceNow certifications such as CSA, CAD, and CIS (ITSM, ITOM, or CMDB) - Bachelor's degree in computer science, Information Systems, or equivalent experience (Note: Company details were not provided in the Job Description) As a highly skilled Senior ServiceNow Engineer at MKS, you will play a crucial role in driving the evolution of the ServiceNow platform. Your responsibilities will include designing, building, and enhancing solutions across various areas such as ITSM, ITOM, SPM, HAM, SAM, and Employee Center. You will collaborate closely with business stakeholders to transform requirements into scalable technical designs, delivering high-quality solutions that enhance user experience, automate operations, and boost platform maturity. - Serve as the hands-on technical lead for ServiceNow development initiatives across the enterprise - Design, develop, and maintain complex ServiceNow solutions using best-practice configuration and scripting - Lead technical design sessions and actively implement approved solutions - Establish and enforce coding standards, development patterns, and platform governance - Drive scalable solutions across ITSM, ITOM, CMDB, SPM, and custom scoped applications - Build and maintain integrations using REST, SOAP, IntegrationHub, and MID Server - Lead ServiceNow upgrades, patching, and regression testing activities - Mentor developers through code reviews and technical guidance - Perform platform optimization, performance tuning, and technical debt reduction Qualifications Required: - 5-8 years of hands-on ServiceNow development experience in enterprise environments - Expert-level ServiceNow scripting and configuration skills (JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies, Flow designer) - Proven experience acting as a lead while remaining hands-on - Strong experience with ServiceNow modules such as ITSM, ITOM, SPM, CMDB, and custom applications - Extensive experience building and supporting ServiceNow integrations (REST, SOAP, IntegrationHub, MID Server) - UI delivery using Service Portal and/or UI Builder - Experience leading platform upgrades and managing release cycles - Knowledge of performance optimization, instance health, and scalability - Strong problem-solving skills and the ability to troubleshoot complex platform issues Preferred Skills: - Hands-on experience with ITOM Discovery, Service Mapping, SPM - Familiarity with Agile/Scrum practices for ServiceNow development - ServiceNow certifications such as CSA, CAD, and CIS (ITSM, ITOM, or CMDB) - Bachelor's degree in computer science, Information Systems, or equivalent experience (Note: Company details were not provided in the Job Description)