Windows Application Support Engineer _ Exp 4-8 Years (Bengaluru)

Windows Application Support Engineer (45 Years Experience) - Role Overview - We are looking for a Windows Application Support Engineer to support a critical third-party Windows-based application platform. The role involves application support, server administration, monitoring, automation, patching, upgrades, and operational support across a large enterprise environment. Key Responsibilities - Support and maintain Windows-based applications across Production, DR, and non-production environments. - Perform application upgrades, application patching, and release deployments. - Troubleshoot application, server, and performance-related issues. - Monitor and support 350+ Windows servers, including application availability, CPU, memory, disk space, and service health. - Develop and maintain automation using PowerShell scripting. - Support automation workflows using Ansible AWX (preferred). - Utilize Grafana for monitoring, alerting, and operational visibility (preferred). - Manage software installations, Windows services, and file/folder permissions. - Participate in incidents, problems, and change management activities. - Create and maintain support documentation and operational runbooks. Required Skills - 45 years of experience in Windows Application Support. - Strong Windows Server administration and troubleshooting skills. - Experience with: - Application support in production environments - Software installation and upgrades - NTFS file/folder permissions - Server performance monitoring - Incident and change management - PowerShell scripting and automation - Basic Linux administration knowledge. - Solid analytical and troubleshooting skills. Preferred Skills - Ansible AWX / Ansible Automation Platform. - Grafana monitoring and alerting. - SRE / Production Engineering experience. - Exposure to AWS or Azure cloud environments. Support Requirements - Participate in weekend on-call rotation. - Work closely with global teams to ensure platform stability and operational excellence. .