001AHI - IT Operations Technician

Name of the position: IT Operations Technician (CI/CD & DevOps Engineer)Location: UK (Berkshire/ Central London)No.of resources needed for this position: 01Mode : Full-TimeYears of experience: 2 to 3 Years Role OverviewWe are seeking an experienced IT Operations Technician with CI/CD and DevOps expertise to deliver consulting and operational services to enterprise end clients. The role focuses on designing, implementing, and operating automated delivery pipelines, infrastructure, and operational tooling to enable reliable, secure, and scalable software delivery.The successful candidate will work closely with development, security, and operations teams, contributing to high-quality service delivery and continuous improvement across environments.Key Responsibilities / DeliverablesCI/CD & DevOps Delivery Design, implement, and maintain automated CI/CD pipelines to streamline build, test, and deployment processes.Reduce manual intervention and errors while accelerating development and release cycles.Infrastructure as Code (IaC)Develop and manage infrastructure using Infrastructure as Code principles.Ensure environments are consistent, repeatable, scalable, and compliant.System Monitoring & Logging Implement and manage monitoring, alerting, and logging solutions to track system health, performance, and availability.Enable proactive incident detection, root cause analysis, and optimisation.Security Implementation (DevSecOps)Embed security controls into the development and deployment lifecycle.Implement vulnerability scanning, security automation, and compliance enforcement aligned with organisational and regulatory standards.Deployment ManagementAutomate and oversee application deployments across multiple environments.Ensure minimal downtime, smooth transitions, and rollback strategies where required.Troubleshooting & Incident Resolution Identify, diagnose, and resolve issues across CI/CD pipelines, infrastructure, and applications.Provide timely resolution to incidents and contribute to problem management activities.Performance OptimisationAnalyse system and application performance.Identify bottlenecks and implement improvements to enhance scalability and reliability.Collaboration & Communication Act as a bridge between development, operations, and security teams.Promote DevOps best practices and a culture of shared ownership and continuous learning.DocumentationProduce and maintain clear documentation covering processes, configurations, pipelines, and infrastructure.Support knowledge transfer and long-term maintainability.Process ImprovementContinuously assess and improve delivery and operational processes.Identify opportunities to optimise efficiency, quality, and cost.Required Skills & Experience Strong experience in CI/CD pipeline design and automationHands-on experience with Infrastructure as Code tools (e.g. Terraform, ARM, CloudFormation, etc.)Experience with monitoring and logging platformsSolid understanding of DevOps and DevSecOps practicesStrong troubleshooting and problem-solving skillsExperience working in client-facing or consulting environmentsAbility to work across on-site and remote delivery modelsDesirable SkillsCloud platform experience (Azure, AWS, or GCP)Containerisation and orchestration (Docker, Kubernetes)Scripting and automation (PowerShell, Bash, Python, etc.)Knowledge of IT service management practices (ITIL)Personal AttributesStrong communicator with the ability to engage technical and non-technical stakeholdersProactive, self-motivated, and delivery-focusedContinuous improvement mindsetComfortable working in dynamic, multi-client environments Job Title: IT Operations Technician City: Berkshire/ Central London Industry: IT Qualification: Any Degree Year of Experience: 2 to 3 years Required Skills: CI/CD Pipeline, IAC, DevOps .