Source description
About the role
Mandatory Skills Degree in Computer Science, Information Technology or a comparable qualification. 5 years of experience in enterprise application support, Windows troubleshooting, Microsoft 365 productivity applications, or digital workplace services. Experience supporting Microsoft 365 productivity applications, including Microsoft 365 Apps for Enterprise (Word, Excel, PowerPoint, Outlook), SharePoint Online, OneDrive, Microsoft Teams, and Microsoft Copilot. Good knowledge of application lifecycle support, including deployment coordination, maintenance, upgrades, and retirement. Strong Windows troubleshooting, advanced incident analysis, root cause analysis, and problem-solving skills. Hands-on PowerShell scripting experience for support automation and operational improvements. Excellent communication and stakeholder management skills in an international environment. Experience supporting global and cross-functional team. Fluent English, written and spoken.
More at Authentic Staffing Agency