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About the role
Automate Accounts (https:///) is seeking a Lead Zoho Consultant to own solution design, client advisory, and delivery across the Zoho ecosystem. This role is ideal for someone who enjoys solving business problems, architecting scalable systems, and leading implementation teams. You will work directly with business owners and leadership teams to understand operational challenges, design solutions using Zoho applications, and guide a team of developers through successful implementation. Summary Lead and manage end-to-end implementation projects for Zoho-based solutions, coordinating cross-functional delivery teams and acting as the primary client-facing contact. Role focuses on delivering projects for international clients (Canada, USA and other markets) and driving success measured by on-time delivery, client satisfaction, project profitability, resource utilization, quality of deliverables, and client retention/expansion. Responsibilities - Lead end-to-end implementation of Zoho solutions (Zoho CRM, Zoho Books, Zoho One, Zoho Creator, Zoho Desk) and custom integrations. - Define project scope, objectives, deliverables, timelines, and success metrics. - Create and maintain project plans, milestones, and resource schedules; ensure on-time, within-scope, within-budget delivery. - Serve as primary point of contact for assigned clients; conduct discovery sessions and manage client expectations. - Facilitate project review meetings, steering committees, and status calls. - Collaborate with Zoho Developers, Functional Consultants, Accountants, and Business Analysts; assign tasks and remove project roadblocks. - Coordinate testing, user acceptance testing (UAT), training, and go-live activities. - Identify project risks, dependencies, and mitigation plans; monitor quality and escalate critical issues for timely resolution. - Develop and improve project management frameworks, delivery standards, and promote best practices in governance and documen Automate Accounts (https:///) is seeking a Lead Zoho Consultant to own solution design, client advisory, and delivery across the Zoho ecosystem. This role is ideal for someone who enjoys solving business problems, architecting scalable systems, and leading implementation teams. You will work directly with business owners and leadership teams to understand operational challenges, design solutions using Zoho applications, and guide a team of developers through successful implementation. Summary Lead and manage end-to-end implementation projects for Zoho-based solutions, coordinating cross-functional delivery teams and acting as the primary client-facing contact. Role focuses on delivering projects for international clients (Canada, USA and other markets) and driving success measured by on-time delivery, client satisfaction, project profitability, resource utilization, quality of deliverables, and client retention/expansion. Responsibilities - Lead end-to-end implementation of Zoho solutions (Zoho CRM, Zoho Books, Zoho One, Zoho Creator, Zoho Desk) and custom integrations. - Define project scope, objectives, deliverables, timelines, and success metrics. - Create and maintain project plans, milestones, and resource schedules; ensure on-time, within-scope, within-budget delivery. - Serve as primary point of contact for assigned clients; conduct discovery sessions and manage client expectations. - Facilitate project review meetings, steering committees, and status calls. - Collaborate with Zoho Developers, Functional Consultants, Accountants, and Business Analysts; assign tasks and remove project roadblocks. - Coordinate testing, user acceptance testing (UAT), training, and go-live activities. - Identify project risks, dependencies, and mitigation plans; monitor quality and escalate critical issues for timely resolution. - Develop and improve project management frameworks, delivery standards, and promote best practices in governance and documen