IT Infrastructure Support Engineer (Fresher)

Automatic Infotech is hiring for the position of IT Infrastructure Support Engineer (Fresher) in Bibvewadi, Pune. This is a full-time role suitable for candidates with 0 to 1 year of experience, and freshers are encouraged to apply. The joining date is immediate. Education Requirement: - BE/ B.Tech in ENTC is mandatory. - Candidates with a development profile are not eligible. Key Skills: - Good spoken and written English. - Basic knowledge of Windows, Networking, or Cloud technologies is a plus. - Interest in building a career in IT Infrastructure. - Positive attitude and willingness to learn new technologies. - Ready to work in 24×7 rotational shifts. - Good problem-solving and analytical skills. - Ability to work independently and as part of a team. Roles & Responsibilities: - Provide technical support for IT infrastructure issues. - Monitor and maintain servers, desktops, and network devices. - Help troubleshoot hardware, software, and network problems. - Support Windows, Cloud, Endpoint Management, and Security-related tasks. - Respond to user requests and resolve issues within the given timelines (SLA). - Keep proper records of issues and their solutions. - Follow company policies, processes, and security guidelines. - Learn new technologies and complete assigned technical training and certifications. Technologies You Will Get to Learn: Candidates interested in learning the following technologies are encouraged to apply: - Microsoft Azure Cloud - Windows Server & Active Directory - Microsoft Intune & Endpoint Management - Networking (TCP/IP, Routing, VPN, Firewall) - Microsoft Security, Defender, and SIEM To apply for the RIM Junior position at Automatic Infotech, Pune, please fill out the form at https://lnkd.in/dp5YWtQc .