IT Technical Support Associate

We are looking for a highly skilled and experienced IT Technical Support Associate to join our team at Auxilo Finserve Private Limited. The ideal candidate will have excellent technical skills and the ability to provide top-notch support to our clients. Roles and Responsibility Provide technical assistance and support to customers via phone, email, or chat. Troubleshoot and resolve technical issues related to software applications and hardware systems. Collaborate with internal teams to identify and implement solutions for complex technical problems. Develop and maintain technical documentation and knowledge base articles. Stay up-to-date with new technologies and industry trends to improve support services. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in providing technical support and troubleshooting. Strong knowledge of computer operating systems, software applications, and hardware systems. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Strong analytical and troubleshooting skills with attention to detail. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.