Manager, Product

Company Introduction Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows. Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you. Job Description We are looking for an experienced Product Manager to join our platform team and take full ownership of the User & Organization (U&O) domain the foundational layer that governs identity, access, and organizational lifecycle across all Availity products. This is a high-trust, high-visibility role. You will own a platform capability that every Availity product and partner depends on, working at the intersection of user experience, security, compliance, and backend platform engineering. The right person brings strong product management fundamentals, deep expertise in identity and access management, and the confidence to lead from day one. Familiarity with the US healthcare ecosystem is a plus, not a prerequisite. Roles & Responsibilities What You'll Own : User identity and lifecycle management across a large-scale, multi-tenant SaaS platformOrganization onboarding, hierarchy, and membership management for healthcare entitiesRole-based access control (RBAC), permission models, and entitlement servicesIdentity and Authenticator Assurance Level (IAL/AAL) compliance, aligned to NIST SP 800-63Admin user experiences Org Admin and User Admin workflows, delegation, and audit capabilitiesAPI-driven provisioning surfaces used by internal product teams and external integration partnersBacklog prioritization, sprint execution, and roadmap communication for the U&O platform team What You'll Do Define and Drive the Roadmap: Own the product vision and roadmap for U&O, aligned to platform strategy and organizational goalsLead continuous product discovery, including customer interviews, data analysis, and validation, to ground roadmap decisions in real user and business outcomesMake transparent, well-reasoned prioritization decisions balancing user needs, compliance requirements, technical health, and business impactLead quarterly planning with engineering, architecture, and go-to-market partners Drive Initiatives & Execution Break roadmap initiatives into well-scoped epics, user stories, and acceptance criteria that account for security boundaries, error states, and downstream dependenciesPartner closely with engineering through refinement, planning, review, and retro as an engaged product leader who shapes solutions and unblocks delivery, not a passive facilitatorDefine, track, and act on product health and adoption metrics for the U&O domain, using outcomes to steer the next set of initiatives Manage Stakeholders & Communicate Align stakeholders across product, engineering, security, and leadership around priorities and tradeoffs, setting clear expectations and keeping everyone informed on progress and changeServe as the primary product voice for U&O to internal platform consumers, application teams, and external partnersPartner with security, compliance, and legal to maintain HIPAA, HITRUST, and NIST 800-63 alignment across all identity flowsEngage directly with healthcare organization admins and user admins to understand real-world onboarding and access management pain points Think Platform-First Ensure U&O capabilities are built as reusable platform services, not one-off product featuresEngage credibly with engineers and architects on API design, data models, and system behavior not just user-facing requirementsOwn the developer-facing API experience for access provisioning used by internal and external integratorsIf interested feel free to share your resume along with the below details. Eligibility Experience What We're Looking For: 8+ years in Product Management, with a proven record of owning products end to end, from discovery through delivery and iterationStrong product management core skills: customer discovery, product strategy, roadmap definition, stakeholder alignment, and data-informed prioritization5+ years specifically in identity, access management, user management, or organizational management platformsDemonstrated experience delivering IAL/AAL-compliant identity flows in production systems NIST SP 800-63 familiarity is .