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About the role
Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve technical issues related to software applications and hardware systems. Collaborate with internal teams to identify and implement solutions for complex technical problems. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and provide recommendations for process improvements. Participate in training and development programs to enhance technical skills and knowledge. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
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