Technical Support Engineer

Technical support engineers, also known as IT support engineers, provide first-hand technical support for clients experiencing desktop and IT-related issues. They are responsible for installing new computer systems, resolving hardware issues, upgrading software, troubleshooting network systems, and providing general IT support. Technical Support Engineer Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues. Proposing simple and effective solutions. Providing basic software training. Maintaining good client relations. Completing job reports. If you're interested, Kindly forward your resume to:- johnm90040@gmail.com