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About the role
Backbase is on a mission to help banks re-architect around the customer and embrace the era of Engagement Banking.
We are now seeking a Senior Front End Software Engineer to join one of our development teams. This team is dedicated to enhancing our Customer Support capability, a key component of the Backbase Native AI Banking Platform.
Our Customer Support capability allows banks to provide their customers with exceptionally fast and efficient support, including embedded agentic/conversational AI aspects to provide a seamless customer support experience.
Meet the job
●Build responsive web applications using Angular and TypeScript that are clean, testable, scalable, and easily maintainable; ●Collaborate with cross-functional teams to analyse requirements and deliver high-quality solutions; ●Take full ownership of the Customer Support capability throughout its lifecycle, embodying a "you build it, you own it" mindset; ●We provide a flexible working model that allows employees to work both on-site and remotely.
How about you
● You are a software engineer with 5+ years relevant experience, with a focus on building scalable, resilient, and accessible user-friendly web experiences; ● You possess expert knowledge of Angular, Typescript, CSS, and HTML; ● You are familiar with the objectives of modern frameworks like Angular and understand their core architectural principles; ● You have significant experience in testing frameworks including Jest, Cypress, and Playwright; ● Experience with Nx is an advantage; ● You have a strong understanding of reactive programming with RxJS; ● You have strong communication skills, enabling you to confidently engage with stakeholders at all levels and secure buy-in from both technical leads and team members; ● You are passionate about embracing AI/ML tools such as GitHub Copilot, Cursor AI, and Windsurf, and you enjoy shaping the product or platform’s functionality with AI; ● Experience with Fintech products or the banking industry is a plus; ● You have experience in areas such as security, performance, and scalability.
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