Full Stack Engineer/Developer Ops Focus, ZTD R&D

Role description Qualification - • 5+ years of experience as an information technology professional or a closely related field and role. • Undergraduate degree related to Information Technology, Computer Science, or a related field. • Experience with the design and building of systems and information solutions (including modeling and database design), preferably with enterprise-level information/data solutions or architecture projects. • Experience with implementations utilizing multiple vendors and/or departments. • Experience with data management and/or information integration efforts in large scale programs. • Experience working closely with UI/UX designers to implement designs and ensure design consistency across the application. • Ability to interpret wireframes, mockups, and prototypes (e.g., from Figma) and translate them into responsive, interactive web interfaces. • Excellent interpersonal and communication skills with the ability to build relationships. • Ability to prioritize issues and drive progress in ambiguous situations. • Domain knowledge expertise in pharmaceutical industry is preferred. • Experience with software testing including unit, integration, and regression testing • Experience with technical writing for SDLC documentation • Proven experience of working with colleagues in US & Europe • Strong verbal and written communication skills with the ability to express complex technical concepts in business terms • Ability to translate business requirements into solutions that map to technology capabilities. • Ability to take direction and to complete tasks with minimal direction • Ability to prioritize issues and drive progress in ambiguous situations Job Description - Software Development and System Engineering · Develop front-end features according to business specifications using a variety of JS libraries and JS tools. · Write unit and end-to-end tests for existing code . · Fix bugs, maintain, and update the system as needed. · Integrate first and third-party APIs. · Write documentation as needed on various parts of the system. · Training and mentoring junior developers as needed. · Ensure the feasibility of UI/UX designs and develop code with the end user in mind. · Create and implement the systems design and application software configuration for commercial off-the-shelf (COTS) software and SaaS (software as a service) systems in support of Zoetis R&D business initiatives. · Ability to guide a small third-party development team for custom solution implementations and upgrades. · As a member of IT projects, perform technical lead responsibility including planning, design, and implementation of information systems. · Create system documentation and transition day to day activities to support team. · Translates business requirements into novel solutions, UI/UX designs, system configurations, data design requirements, and data models. · Provides technical expertise to solution delivery teams throughout all phases of the application life cycle with a focus on design and development activities. · Ensures operational and analytical data stores can support cross-functional business requirements for reporting across the organization. · Assists project managers with project schedules by identifying technical tasks and system dependencies, as well as estimating resources and task duration. · As part of the R&D ZTD team, takes on the responsibilities associated with establishing and maintaining existing solutions. · Consult with technical lead for scope, approach, next steps, and direction regarding project / department / business objectives Technology Consultation · Translates business requirements into innovative solutions, system configurations, data design requirements, and data models. · Participate in the definition of long-term systems strategies and roadmaps. · Provides technical effort estimates for proposed projects and solutions. Assists project managers by identifying technical tasks and system dependencies, estimating resources and task duration. · Provide financial evaluations of proposed solutions by providing technical effort estimates. Software and Technology Support • Provide Level 3 and 4 support for VMRD software and technology. • Give assistance to level 1 and 2 support teams. • Provide operational support for deployed applications, including monitoring performance, responding to user-reported issues, and applying hotfixes as necessary to maintain SLAs. • Collaborate with Level 1 and Level 2 support teams, serving as an escalation point for complex technical problems (including Level 3/4 troubleshooting and resolution). • Participate in on-call rotations to ensure 24/7 system reliability, including after-hours support for critical incidents. • Own and continuously improve the incident management and post-mortem/RCAs process for supported applications. • Document common operational issues and develop/maintain knowledge base articles and runbooks for the support team. • Develop tooling and scripts to automate recurring manual support tasks, system monitoring, and reporting. • Analyze operational s and logs to detect patterns, proactively addressing performance bottlenecks and root causes before they escalate. • Champion operational excellence in all development cycles, ensuring applications are built with reliability, observability, and maintainability in mind. Continuous Learning and Technology Expertise · Provide application engineering subject matter expertise and guidance to other IT disciplines including Zoetis IT solution partners, application vendors and service providers. · Contribute to IT project delivery by providing technical and engineering expertise throughout all phases of the development life cycle with a focus on design & engineering activities.