ServiceNow Developer / Integration Specialist

Location- Hyderabad Qualification- Bachelor’s degree in Computer Science, Information Technology, or related field Job description: Strong proficiency in Databricks platform: Delta Lake, Spark SQL, PySpark, Unity Catalog, MLflow, and Databricks Workflows; • Deep expertise in data modeling (dimensional, data vault, medallion/lakehouse architectures); • Experience building ETL/ELT pipelines using Databricks, Apache Spark, or comparable data engineering tools; • Proficiency in SQL and Python for data transformation, pipeline orchestration, and automation; • Understanding of data governance principles: data cataloging, lineage, quality monitoring, access control, and metadata management; • Familiarity with cloud data platforms (Azure Data Lake Storage, Azure Synapse, AWS S3/Glue, or similar); • Understanding of AI/ML data requirements: feature engineering, RAG data preparation, embedding storage, and LLM training/fine‑tuning data pipelines; • Experience integrating data from enterprise systems: ServiceNow, Workday, Active Directory, CMDB, Jira; • Knowledge of data privacy and compliance standards (GDPR, LGPD) and security best practices for data platforms; • Comfortable with CI/CD pipelines for data (Databricks Asset Bundles, Terraform, GitHub Actions, Azure DevOps); • Strong skills in documentation, data storytelling, and cross‑functional communication

• Strong proficiency in ServiceNow platform development: Flow Designer, Integration Hub, Business Rules, Client/Server‑side scripting (JavaScript); • Experience building and consuming RESTful/SOAP APIs, webhooks, and integration layers; • Familiarity with Enterprise Agentic AI platforms and how they consume enterprise service APIs; • Understanding of MCP server patterns and how to expose ServiceNow capabilities for AI agent consumption; • Knowledge of ITSM best practices: incident, request, change, and knowledge management workflows; • Familiarity with Large Language Model (LLM) concepts, prompt engineering, and AI‑assisted automation patterns; • Experience with enterprise integration platforms: iPaaS solutions, MuleSoft/API Management, RPA tools (Power Automate, UiPath); • Comfortable with CI/CD pipelines, version control (GitHub, Azure DevOps), and ServiceNow update‑set management; • Understanding of integration‑layer security, compliance standards, and change‑management processes; • Strong skills in documentation, troubleshooting, and cross‑functional communication.