L3Network Development & Customer Experience

JD - L3 - Network Planning & Development Job Title Manager Network Planning & Dev. Job Code UB/ Manager ND&P/L3 Function Vp (Network - UB) Sub-function - Reports to VP (Network - UB) Office/Location Akurdi, Pune 1. JOB PURPOSE 1. Monitor & Expand Access in terms of Industry coverage & Geo Coverage. 2. Collate & disseminate Network health report periodically. 3. Continous improvement of processes in Dealer appointment , review & termination. 4. Implement processes to identify the weak dealers & facilitate HO reviews for these dealers.L2 5. Implement relevant CI standards at touch points. 2. REPORTING RELATIONSHIPS Reporting to Direct Reports VP (Network - UB) NIL 3. INTERACTION WITH STAKEHOLDERS Internal External Direct ASM.RM.CH.Legal.BAL Corp Finance, Sales and Service teams, MC NPD Dealer PP . Vendors. Dealer prospects Indirect HO support functions , CMU, Terminated Dealers 4. JOB REQUIREMENTS Educational Qualifications Essential Any graduate from a premier institute with field experience of 2-3 years Desired Post graduate from a premier institute with field experience of 2-3 years Work Exp Min 3 Max 8 BU Specification Preferably Automotive Segment, EV 5. KEY COMPETENCIES Technical/Functional - Understanding of Processes Appointment . Termination.Replacement. Dealer Agreement . DA Renewal - Understanding of BAL product offerings and relative market standing - P&L Key elements of dealership operations - Key elements in success of a dealership - in IBU -Key triggers for BAL CV business [& key challanges] -Excel Behavioural - Continuously raise the bar - Ensure results with speed - Meet customer expectations 6. KEY RESPONSIBILITIES Coordinate with field , collate tehsilwise industry & suggest network plan. Coordinate with LOI holders & vendors for timely completion of Primary network plan. Release periodic reports of Network plan vs actual to Regions- location wise & coverage wise. Identify Best Fit of Network element for a location thru indicative profitability tool. Identify Focus states in the country & draw up focus dealers for HO review . Create , implement & maintain the record of reviews. Collate & Disseminate the periodic management reports- Ability Scorecards & Own Fund Deployment % - with exception summary. Maintain dynamic repository of Primary & secondary network 7. KEY RESULT AREAS - Network Expansion Target vs Actual - MS improvement thru Network - Propose viable entities to increase access - Continuous improvement of processes in Network - using automation to increase efficacy. - Accomplish administrative tasks - viz., const change . legal representation , F&F , Termination , Resignation, LOI etc