Senior Delivery Manager

Location Name: Pune Corporate Office - Mantri Job Purpose Process Governance – IT Asset Management (ITAM) & Identity & Access Management Ensure IAM process compliance with: RBI cybersecurity & IT control requirements ISO 27001 access control clauses Internal Information Security policies Compliance, Assurance & Risk Oversight Act as second line oversight for ITAM and IAM control effectiveness. Conduct: oPeriodic control self assessments oCompliance validations oEvidence checks and sampling Identify control gaps, policy deviations, and residual risks. Track remediation actions and verify closure with evidence. Regulatory, Audit & Inspection Readiness Serve as single point of accountability for ITAM & IAM topics during: oRBI / REBIT inspections oInternal Audit oExternal IS Audits (ISO 27001) Prepare and review: oControl matrices oSOP adherence reports oEvidence registers oManagement responses to audit observations Ensure zero recurrence of audit findings through root cause governance fixes. Policy, SOP & Control Framework Ownership Draft, review, and maintain: oIT Asset Management Policy & SOPs oIdentity & Access Management Policy & SOPs Ensure policies and SOPs are: oClearly owned oPeriodically reviewed oMapped to regulatory requirements Drive continuous improvement in governance maturity. Duties And Responsibilities A-Compliance, Assurance & Risk Oversight B-Regulatory, Audit & Inspection Readiness Major Challenges To identify all compliance requirements Ensure platform controls are aligned with regulatory requirements Required Qualifications And Experience Qualifications Engineering / Computer Graduate with 10–14 years of total experience 5+ years in IT Security Assessment, Assurance, Risk, or Audit roles Prior experience in regulated BFSI environments strongly preferred Relevant Certifications like CISA/ISO 27001 LA Work Experience Strong experience in IT Governance / IT Compliance / IT Risk / GRC Deep understanding of: IT Asset Management (ITAM) Identity & Access Management (IAM / PAM) Experience with ServiceNow ITAM / CMDB / IRM Familiarity with cloud IAM (Azure AD / AWS IAM) Hands on exposure to RBI regulated BFSI environments Excellent documentation, evidence validation, and reporting skills Proven experience handling RBI / REBIT / ISO audits Strong control assessment and documentation skills Excellent analytical, reporting, and stakeholder communication skills Good to Have Exposure to Upper Tier NBFC / Banking / Financial Services Familiarity with ServiceNow GRC / IRM Good Written and Verbal Communication with Presentation Skills