Senior Software Engineer

Location Name: Pune Corporate Office - Mantri Job Purpose As Tech lead of Rewards IT vertical, you will be spearheading design, development, implementing, supporting and managing IT operations of our Rewards & Loyalty platform along with solution partner(s). Taking end to end ownership of New customer Rewards platform configuration & implementation, vendor and internal stakeholder coordination during and post implementations Duties And Responsibilities As Tech lead of Rewards IT vertical, you will be spearheading design, development, implementing, supporting and managing IT operations of our Rewards & Loyalty platform along with solution partner(s). Taking end to end ownership of New customer Rewards platform configuration & implementation, vendor and internal stakeholder coordination during and post implementations User story solutioning, pipeline management and ensuring timely & quality deliveries by partner and internal teams, cross team coordination for dependent solution / requirement development and its health. Developing an integrated solution across all channels and touch points. Championing seamless program integration that creates a consistent experience regardless of how the customer engages with the brand. Configuration and A/B Testing of programs and campaigns in the platform as per business requirements Drive innovation with new technologies & out of the box ideas to drive engagement in key user segments Manage customer rewards and loyalty program campaigns and reporting Vouchers and offer management in the system Integration of platform with all digital assets for earn and burn Monitoring health and uptime of system, manage scaleup and down as per requirement, constantly monitoring ongoing campaigns from system, system Apis and infrastructure Coordinating for data infrastructure, MIS, Analytics and KPI Reporting needs Maintenance of the overall platform on an ongoing basis Provide expedient issue resolution for users and program and identify areas for program efficiencies Project management and tracking in Azure Board Presenting KPI and status to cross-functional partners, and to leadership Serves as Subject Matter Expert (both internal and external) for all aspects of platform and solutioning Managing user stories on Azure Board Proper documentation of all solution & deliverables Adhering to all BFL compliance requirements Key Decisions / Dimensions Approach for interfaces to send / receive data between multiple DBs / Applications Preparing data structure Creation of implementation plan and planning deployment Development Planning and resource planning Major Challenges Keeping up to date with the latest technology High volume transaction management and application support Handling Production issues and responsible to communicate to business teams Maintaining the system uptime to 100% Required Qualifications And Experience Qualifications BE / B.Tech / M.Tech / PG in technology from a reputed institute with min. 6 years of experience in tech solutions design development, implementation, Delivery management, TechOps and support management Work Experience Experience of 6-10 years (E5B) Mandatory Skills (tasks may differ basis the below mentioned skill sets) Must Have Experience and Essential Expertise: Very strong hands-on technical skills around full stack tech, architecture, middleware and hosting Infrastructure Deep conceptual as well as hands-on understanding of Microservices, ELK, Kubernetes, Dockerization, Mobile app and portal tech solution design, MEAN stack, React / React native, JSON / Rest APIs, Mysql DB, mongo DB cloud infra – AZURE. Very strong vendor partner management skills Strong project management and team management skills Possess excellent communication skills and effectively interacts at all levels Strong bias for action & driving results in a high-speed, high-performance environment Ability to work on projects with rapidly-evolving dynamics, and flexibility to readily adapt to changing business needs with a focus on generating results