Customer Support Engineer

Customer Support Engineer YOUR ROLE AND RESPONSIBILITIES: To execute Bayer Radiology (devices) and Service initiatives To implement and help achieve the Bayer Radiology (devices) and Service set objectives and goals To activate strategies, assist, organize service, Service Marketing and support Product Registration activities in India (This would change as per the location) Execute an efficient Service support and provide Technical, Operational, Service and Product training to OEMs and customers in India (As per location) Ensure good communications with Bayer Radiology regional office and countries, OEMs and customers Support and help resolve problems, update and upgrade customers Act as Bayer Radiology office s main contact for any Technical Services requirements To perform in product s evaluations, new product releases, product launches and product registration requirements To assist in distribution management To attend company held or organized training for the purpose of job updating, upgrading and certification WHO YOU ARE: Bachelor s degree in Electronics or Biomedical Engineering At least 2-3 years experience in medical device business and managing Service for third party distributors Excellent communication skills; customer focus; ability to deal with ambiguity and conflicts Strong focus on achievement of goals and ability to work across functions . Location: India : Rajasthan : Jaipur Division: Pharmaceuticals Reference Code: 837864