Service Desk Engineer - French Expert

JOB DESCRIPTION Professional & Technical Skills Must-Have Skills Proficiency in Service Desk Management, Service Desk Voice Support, and French Language. Strong understanding of incident management processes and ITIL best practices. Hands-on experience with ticketing and CRM systems. Ability to troubleshoot and resolve technical issues efficiently. Excellent verbal and written communication skills in both English and French. Additional Information Minimum 2 years of experience in Service Desk Management. Work location: Gurugram office. 15 years of full-time education is mandatory. JOB DESCRIPTION Professional & Technical Skills Must-Have Skills Proficiency in Service Desk Management, Service Desk Voice Support, and French Language. Strong understanding of incident management processes and ITIL best practices. Hands-on experience with ticketing and CRM systems. Ability to troubleshoot and resolve technical issues efficiently. Excellent verbal and written communication skills in both English and French. Additional Information Minimum 2 years of experience in Service Desk Management. Work location: Gurugram office. 15 years of full-time education is mandatory.