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About the role
Key Responsibilities: ServiceNow Configuration & Development Design, implement, and maintain scalable solutions across Compliance & Risk domains. Perform hands-on ServiceNow IRM configuration, including workflows, scripting, UI policies, ACLs, integrations, and CMDB management. Develop and integrate APIs using JavaScript and RESTful services. Participate in the full software development lifecycle: requirements gathering, design, build, test, and deployment. Collaboration & Mentorship Work closely with Engineers, Architects, and Product Owners in an Agile/Scrum environment. Provide technical guidance, conduct code reviews, and mentor junior team members. Continuous Improvement & Innovation Recommend improvements to existing ServiceNow solutions and optimize performance. Stay updated with emerging technologies, including ML/Generative AI, to enhance ServiceNow capabilities. Minimum Qualifications: 3+ years of hands-on experience with ServiceNow IRM. 8+ years of overall development experience. Proficiency in JavaScript, RESTful APIs, XML, AngularJS. Strong communication and stakeholder management skills. BS/MS in Computer Science or related discipline. Preferred Qualifications: ServiceNow Certified System Administrator. Experience with GCP, Agile/SAFe frameworks. Exposure to ML/Generative AI (desirable).
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