Network Operations Engineer 3

Bachelor's degree in information systems, computer science or related technical field or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.)

A minimum of five years of progressively responsible, directly related network engineering or network operations experience.

Demonstrated experience supporting and operating enterprise WAN routing solutions, including BGP, OSPF, EIGRP, and static routing, with a strong understanding of redundancy and resiliency.

Advanced knowledge of enterprise LAN switching, including VLANs, trunking, Spanning Tree, LACP, switch stacking or chassis platforms, and high‑availability access and distribution designs.

Hands‑on experience operating and supporting enterprise wireless networks, including performance troubleshooting and capacity planning.

Experience supporting Cisco Identity Services Engine (ISE) in production environments, including policy operation, troubleshooting, and integration with enterprise identity systems.

Strong understanding of network lifecycle management, including hardware/software end‑of‑life planning, refresh execution, and upgrade coordination.

Proven ability to manage operational workloads, including ticket queues, work orders, and scheduled maintenance activities, while balancing multiple concurrent priorities.

Experience leveraging scripting and automation tools (such as Python, YAML, and Ansible) to support operational workflows, configuration consistency, and change execution.

Experience supporting data center switching environments, including operational support of Cisco ACI or equivalent platforms.

Strong analytical and troubleshooting skills with the ability to resolve complex issues in high‑availability production environments.

Effective written and verbal communication skills, with the ability to document operational procedures and coordinate with technical and non‑technical stakeholders.

Demonstrated ability to operate independently, make sound technical decisions, and maintain accountability for production network services.