Source description
About the role
Role & responsibilities ERP & Business Systems - Coordinate ERP implementation with the Sri Lanka team. - Support ERP setup, testing (UAT), rollout, and issue resolution. - Manage user accounts, roles, and permissions. - Gather business requirements (GST, tax, reporting, factory processes). - Train employees on ERP usage. Factory IT & Machine Integration - Identify production and machine data (output, runtime, downtime, quality). - Support integration of machine data with ERP using PLC, SCADA, IoT, or other technologies. - Reduce manual data entry and support production dashboards. Digitalisation & User Support - Convert manual processes into digital workflows. - Introduce simple digital tools to improve productivity. - Provide day-to-day IT support for office and factory users. - Standardize file management and communication systems. AI & Automation - Identify opportunities to automate repetitive tasks. - Support AI solutions for forecasting, inventory, quotations, reporting, translation, and supplier comparison. - Coordinate small AI projects and improve team productivity. IT Infrastructure & Security - Maintain computers, networks, servers, antivirus, firewalls, and software updates. - Manage user access, passwords, MFA, backups, and IT assets. - Monitor and respond to cybersecurity threats. - Support secure network setup between office and factory systems. Training - Conduct IT, ERP, and cybersecurity training for employees. - Create simple user guides and IT security best practices. - Train new employees on company IT systems. Perks and benefits Accommodation PF & Health Insurance