It Technician

Hardware Support Diagnose and troubleshoot desktop, laptop, and peripheral hardware issues. Install, configure, and maintain computer systems and accessories. Replace faulty hardware components and perform preventive maintenance. Manage audio devices, headsets, microphones, and conferencing equipment. Network Administration Configure and troubleshoot LAN/WAN connectivity. Manage switches, routers, and network devices. Diagnose network connectivity issues and internet outages. Configure static IPs, DNS, gateways, and subnet settings. Perform network cable testing and patching. Domain & DNS Management Configure domain records and DNS settings. Manage IP addresses and network configurations. Handle domain redirections and SSL certificate setup. Troubleshoot email and DNS-related issues. Server Administration Configure and maintain Linux servers (CentOS preferred). Perform server monitoring and health checks. Install and maintain system services. Manage users, permissions, and access control. Perform backups and restore procedures. Firewall & Security Configure firewall rules and security policies. Manage server access and network security. Troubleshoot connectivity and blocked services. Monitor unauthorized access attempts. VoIP Administration Configure and maintain VoIP systems. Troubleshoot SIP trunk and call routing issues. Manage PBX systems and extensions. Perform CLI-based troubleshooting on VoIP servers. Monitor call quality and resolve voice-related problems. Audio Hardware Support Configure headsets and audio devices. Troubleshoot microphone and speaker issues. Ensure proper operation of call center equipment. Provide support for conferencing and communication devices. System Monitoring & Maintenance Monitor servers and network performance. Perform software updates and patch management. Document configurations and maintain technical records. Provide end-user technical support and issue resolution. Hardware Support Diagnose and troubleshoot desktop, laptop, and peripheral hardware issues. Install, configure, and maintain computer systems and accessories. Replace faulty hardware components and perform preventive maintenance. Manage audio devices, headsets, microphones, and conferencing equipment. Network Administration Configure and troubleshoot LAN/WAN connectivity. Manage switches, routers, and network devices. Diagnose network connectivity issues and internet outages. Configure static IPs, DNS, gateways, and subnet settings. Perform network cable testing and patching. Domain & DNS Management Configure domain records and DNS settings. Manage IP addresses and network configurations. Handle domain redirections and SSL certificate setup. Troubleshoot email and DNS-related issues. Server Administration Configure and maintain Linux servers (CentOS preferred). Perform server monitoring and health checks. Install and maintain system services. Manage users, permissions, and access control. Perform backups and restore procedures. Firewall & Security Configure firewall rules and security policies. Manage server access and network security. Troubleshoot connectivity and blocked services. Monitor unauthorized access attempts. VoIP Administration Configure and maintain VoIP systems. Troubleshoot SIP trunk and call routing issues. Manage PBX systems and extensions. Perform CLI-based troubleshooting on VoIP servers. Monitor call quality and resolve voice-related problems. Audio Hardware Support Configure headsets and audio devices. Troubleshoot microphone and speaker issues. Ensure proper operation of call center equipment. Provide support for conferencing and communication devices. System Monitoring & Maintenance Monitor servers and network performance. Perform software updates and patch management. Document configurations and maintain technical records. Provide end-user technical support and issue resolution.