IT App Support

Application Support Job Summary- We are looking for a proactive and detail-oriented IT Executive to support our organizations IT operations and application ecosystem. The ideal candidate will be responsible for managing application support, business requirement gathering, stakeholder coordination, end-user support. This role is critical in ensuring seamless operations, high uptime, and robust application support across all business locations .Key Responsibilities Application & Implementation Support Provide day-to-day support for business applications (ERP, LMS, CRM, etc.).Assist in new software/application implementations.Conduct UAT, training, and post-implementation support.Coordinate with internal departments to gather and document business requirements.Assist in creating user manuals, SOPs, and process documentation.Vendor & Procurement Management Coordinate with application vendors for issue resolutions/escalations.Evaluate IT application quotations and assist in procurement processes.Integration & Support Provide support for application integrations with internal/external systems.Troubleshoot integration issues and coordinate with vendors for resolution.Stakeholder Management Work closely with business heads and departments to understand and address IT requirements.Communicate technical solutions in a user-friendly manner.Key Skills & Competencies Working knowledge of application implementation and support.Good documentation and communication skills.Ability to manage multiple priorities in a dynamic environment.Qualifications Bachelors degree in IT, Computer Science, or related field.Compensation: 30,000.00 - 35,000.00 per month Work Location: In person .