Source description
About the role
Area(s) of responsibility Role Summary
The Senior Developer – ServiceNow is responsible for designing, developing, implementing, and supporting ServiceNow solutions aligned with business and IT service management requirements. The role requires hands-on expertise in ServiceNow platform development, workflow automation, integrations, and customization while ensuring adherence to platform best practices and governance standards.
Key Responsibilities
ServiceNow Development & Configuration
Design, develop, and customize ServiceNow applications and modules.
Configure Incident, Problem, Change, Request, Knowledge, CMDB, Asset Management, and Service Catalog modules.
Develop custom applications using ServiceNow App Engine.
Design and implement workflows, Flow Designer solutions, and automation processes.
Create and maintain UI Policies, Business Rules, Client Scripts, ACLs, Script Includes, and Catalog Items.
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