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Area(s) of responsibility Job Description Integration SME (ServiceNow + AI + Third-Party Applications) Role Summary We are seeking a highly experienced Integration Subject Matter Expert (SME) with strong expertise in ServiceNow integrations, third-party applications, and AI-driven solutions. The role involves designing scalable integration architectures, enabling seamless data exchange across enterprise systems, and leveraging AI capabilities to enhance automation and decision-making. Key Responsibilities Integration Architecture & DesignDefine and implement end-to-end integration strategies across ServiceNow and enterprise applications (SAP, Workday, Salesforce, Azure, etc.)Design scalable, secure, and reusable integration frameworks (REST/SOAP APIs, MID Server, IntegrationHub, web services)ServiceNow IntegrationsLead integrations across ServiceNow modules such as ITSM, ITOM, HRSD, IRM, SecOpsDevelop and maintain IntegrationHub spokes, Flow Designer, Scripted APIsThird-Party System IntegrationIntegrate with platforms like SAP SuccessFactors, Workday, SCCM, Intune, OpsRamp, CSM tools, and cloud platforms Area(s) of responsibility Job Description Integration SME (ServiceNow + AI + Third-Party Applications) Role Summary We are seeking a highly experienced Integration Subject Matter Expert (SME) with strong expertise in ServiceNow integrations, third-party applications, and AI-driven solutions. The role involves designing scalable integration architectures, enabling seamless data exchange across enterprise systems, and leveraging AI capabilities to enhance automation and decision-making. Key Responsibilities Integration Architecture & DesignDefine and implement end-to-end integration strategies across ServiceNow and enterprise applications (SAP, Workday, Salesforce, Azure, etc.)Design scalable, secure, and reusable integration frameworks (REST/SOAP APIs, MID Server, IntegrationHub, web services)ServiceNow IntegrationsLead integrations across ServiceNow modules such as ITSM, ITOM, HRSD, IRM, SecOpsDevelop and maintain IntegrationHub spokes, Flow Designer, Scripted APIsThird-Party System IntegrationIntegrate with platforms like SAP SuccessFactors, Workday, SCCM, Intune, OpsRamp, CSM tools, and cloud platforms
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