Technical Specialist-Enterprise Apps

Area(s) of responsibility

Develop and execute test plans, test cases, and test scenarios for Salesforce Marketing Cloud solutions.

Validate Email Studio, Journey Builder, Automation Studio, Contact Builder, Mobile Studio, and Data Extensions.

Test customer journeys, email personalization, dynamic content, triggered sends, segmentation, and audience targeting.

Validate subscriber data, preference centers, unsubscribe processes, and consent management.

Execute functional, regression, integration, system, and UAT testing.

Validate SQL queries, data imports/exports, automations, file transfers, and scheduled jobs.

Identify, document, and track defects using Jira or Azure DevOps.

Collaborate with developers, business analysts, and marketing teams to ensure successful campaign releases.

Support release validation and production deployment activities.

Skills with M/O flag are part of Specialization

Knowledge Management -PL2 (Functional) Programming/Software Development -PL3 (Functional) Win the Customer -PL2 (Behavioural) One Birlasoft -PL2 (Behavioural) Results Matter -PL2 (Behavioural) Release And Deployment -PL3 (Functional) Software Configuration -PL2 (Functional) Get Future Ready -PL2 (Behavioural) Test Execution -PL2 (Functional) Help the tribe -PL2 (Behavioural) Think Holistically -PL2 (Behavioural) Salesforce Lightning Design System - PL3 (Mandatory) Lightning Framework (LWC) - PL3 (Mandatory) Mobile Fitment (Salesforce One) - PL2 (Optional) Lightning Framework (Classic) - PL3 (Mandatory) Lightning Framework (Aura) - PL3 (Mandatory) Service Cloud - PL3 (Mandatory) Sales Cloud - PL3 (Mandatory) Apex - PL3 (Mandatory)