Product Manager, Senior - JustGiving

About the role: Were looking for a strategic, impact-driven Senior Product Manager to lead product development across the JustGiving platform. Youll drive bold thinking, cross-functional collaboration, and measurable outcomes, helping reshape how millions of fundraisers and thousands of non-profits engage.Youll own strategy, delivery and continuous improvement across the fundraiser, donor and charity experience for one of the UKs most widely used peer-to-peer fundraising platforms. What you'll do: Define and advance product vision across the JustGiving fundraising platform, spanning fundraiser, donor, and charity experiences, aligning to long-term strategic priorities and commercial goalsLead end-to-end product delivery from discovery and validation through to launch and iteration, working closely with engineering, design, and data teams in an agile environmentDrive measurable impact by defining and tracking key metricsOwn and prioritize a multi-team backlog across concurrent workstreams including platform optimization, new feature development, API program delivery, and regulatory obligationsPartner cross-functionally with engineering, design, data, go-to-market, and customer success teams to align strategy and deliver high-quality, customer-centered solutionsIdentify and act on opportunities for innovation by staying informed on industry trends and emerging technologies including AI-powered toolsShape the future of the JustGiving platform by challenging assumptions, contributing to long-term roadmap thinking, and representing the product in senior stakeholder forums What you'll bring: 5+ years of product management experience, with a strong track record of delivering software products from concept through launch and iterationExperience owning a complex, multi-sided platform product with the ability to balance competing user needsStrong knowledge of product lifecycle management, experimentation frameworks, and data-informed decision-making, with comfort using analytics tooling such as Heap or Power BIProven ability to define and manage multiple concurrent initiatives, prioritize effectively under pressure, and maintain delivery momentum across cross-functional teamsExperience working with or alongside platform/API programs, including partner migration, third-party integrations, and developer-facing product considerationsExcellent communication and stakeholder management skills, with the ability to align engineering, design, commercial, and leadership teams around a shared product visionConfident and active use of AI tools as part of everyday product practice, from writing and refining documentation, specs, and communications, through to prototyping concepts and exploring solutions using AI-assisted toolingAble to deliver products that meet required standards of quality, security, and operability, and to work flexible hours as required by business priorities. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, were building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. About the role: Were looking for a strategic, impact-driven Senior Product Manager to lead product development across the JustGiving platform. Youll drive bold thinking, cross-functional collaboration, and measurable outcomes, helping reshape how millions of fundraisers and thousands of non-profits engage.Youll own strategy, delivery and continuous improvement across the fundraiser, donor and charity experience for one of the UKs most widely used peer-to-peer fundraising platforms. What you'll do: Define and advance product vision across the JustGiving fundraising platform, spanning fundraiser, donor, and charity experiences, aligning to long-term strategic priorities and commercial goalsLead end-to-end product delivery from discovery and validation through to launch and iteration, working closely with engineering, design, and data teams in an agile environmentDrive measurable impact by defining and tracking key metricsOwn and prioritize a multi-team backlog across concurrent workstreams including platform optimization, new feature development, API program delivery, and regulatory obligationsPartner cross-functionally with engineering, design, data, go-to-market, and customer success teams to align strategy and deliver high-quality, customer-centere