Program Manager, Partner Services (Hyderabad)

About the role: We are looking for a seasoned Program Manager with a passion for innovation and business impact. This role will be a valued contributor in Blackbauds pursuit of becoming even more partner-obsessed and platform-focused. This highly motivated individual will bring a disciplined analytical approach combined with creativity. Strategic thinking and exceptional communication skills will be key assets as you translate partner profitability into Blackbaud business impact. What youll do: - Enhance GTM strategy for the Blackbaud Partner Service Program by adding new products and increasing program membership - Monitor role KPIs including engagement volumes and partner attach rate - Identify and input to evaluate future Blackbaud products that will be added to the service program. - Support accredited service partners to jointly deliver go-to-market offering to land with the field and measure success - Oversee the content development process for product and implementation training for current and existing Blackbaud products included in the service program. - Collaborate extensively with partner enablement to raise program awareness and updates - Drive to deepen the capability and scale of the Partner Development Managers through program enablement and collaboration. - Collaborate with internal Blackbaud teams to ensure program coordination and alignment. What youll bring: - 1-2 Years of Program management or service delivery experience. - Experience launching programs to customers, partners and internal stake holders - Direct experience working with Sales teams and landing go-to-market offerings and tracking pipelines and wins - Ability to support partners in creation of go-to-market offering is based on sales plays and tracking effectiveness with wins - Positive influence that impacts clients and partner executives - Awareness of industry trends with the ability to gain insights into market trends Stay up to date on everything Blackbaud, follow us on Lin .