Servicenow Architect/Solution Architect, Vice President

As the HSE Technology Lead at BlackRock, you will be responsible for the strategic and operational management of technology platforms supporting the Health, Safety, and Environment (HSE) function. Your role will involve serving as the system owner and administrator for the HSE instance of ServiceNow, managing assistive and emergency technologies, and overseeing other HSE-related digital platforms. Your main goal will be to bridge the gap between business needs and technical solutions to ensure secure, efficient, and aligned systems. Key Responsibilities: - Serve as the primary administrator and authority for the HSE instance of ServiceNow. - Gather and summarize new business requirements and system modification requests. - Collaborate with developers to design, test, and implement system enhancements. - Conduct quality assurance (QA) testing for new features and updates. - Manage user roles, permissions, and recertification processes. - Monitor system performance and ensure smooth day-to-day operations. - Participate in disaster recovery planning and testing. - Coordinate and support system upgrades and patching activities. - Lead the management of the organizations assistive technology program and oversee emergency technology systems. - Administer and maintain other HSE-related subscription platforms. - Act as a liaison between HSE, Technology, and other business units to align technology solutions with organizational needs. - Offer training and support to end-users and collaborators. - Develop and maintain documentation, including system configurations, workflows, and user guides. Qualifications: - Bachelors degree in Information Technology, Environmental Health & Safety, or a related field. - 10+ years of experience in ServiceNow Architecture, ServiceNow Solution Architecture, ServiceNow Development, systems management, or enterprise IT systems administration. - Experience with ServiceNow administration and configuration is required. - Good understanding of HSE operations and system needs. - Proficiency in system administration, user access management, and QA testing. - Excellent analytical, problem-solving, and communication skills. - Ability to manage multiple projects and priorities in a fast-paced environment. - Familiarity with assistive and emergency technologies. - Experience working effectively in a matrix organization. About BlackRock: At BlackRock, the mission is to help more and more people experience financial well-being. Clients and the people they serve are saving for retirement, paying for their childrens educations, buying homes, and starting businesses. The investments made also help to strengthen the global economy by supporting businesses, financing infrastructure projects, and facilitating innovations that drive progress. BlackRock is dedicated to creating an environment where colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities to help them thrive. Benefits: BlackRock offers a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) to help you relax, recharge, and be there for the people you care about. Hybrid Work Model: BlackRocks hybrid work model supports a culture of collaboration and apprenticeship while providing flexibility for employees. Employees are required to work at least 4 days in the office per week with the option to work from home 1 day a week. The hybrid model aims to accelerate learning and onboarding experiences for new joiners at BlackRock. As the HSE Technology Lead at BlackRock, you will be responsible for the strategic and operational management of technology platforms supporting the Health, Safety, and Environment (HSE) function. Your role will involve serving as the system owner and administrator for the HSE instance of ServiceNow, managing assistive and emergency technologies, and overseeing other HSE-related digital platforms. Your main goal will be to bridge the gap between business needs and technical solutions to ensure secure, efficient, and aligned systems. Key Responsibilities: - Serve as the primary administrator and authority for the HSE instance of ServiceNow. - Gather and summarize new business requirements and system modification requests. - Collaborate with developers to design, test, and implement system enhancements. - Conduct quality assurance (QA) testing for new features and updates. - Manage user roles, permissions, and recertification processes. - Monitor system performance and ensure smooth day-to-day operations. - Participate in disaster recovery planning and testing. - Coordinate and support system upgrades and patching activities. - Lead the management of the organizations assistive technology program and oversee emergency technology systems. - Administer and maintain other HSE-related subscription platforms. - Act as a liaison between HSE, Technology, and other bus