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About the role
Position: Salesforce AI Business Excellence Support Company: Bloomchemag BVBG. Location: Sector 135, Noida ReportingTo:CEO Experience: 6 9 Years Qualification: Graduate/Post Graduate in Supply Chain Management, Operations, Logistics, Business Administration, or related field Additional certifications in Supply Chain or Logistics Management will be preferred. Role Overview Bloomchemag bv Belgium is a non-manufacturing company specialising in marketing, distribution, and logistics for speciality and industrial chemicals, moving them from Asia to Europe. BloomchemAG bv Belgium is looking for a Salesforce AI Business Excellence Support skilled to support business process optimization, CRM management, automation initiatives, reporting systems, and AI-enabled operational excellence projects. The role requires a combination of analytical thinking, technical coordination, and business process understanding. Key Responsibilities AI adoption in our business. Simulate all functionalities of ERP SAP in a Salesforce Customer Service Deck. Support Salesforce CRM operations, user coordination, and workflow management. Assist in AI-driven business automation and process improvement initiatives. Generate dashboards, reports, and MIS for business tracking and decision-making. Coordinate with sales, operations, and management teams to streamline workflows. Monitor CRM data quality, process adherence, and reporting accuracy. Assist in implementation and optimization of Salesforce tools and business modules. Support automation of routine business processes using AI tools and workflows. Provide user support, training coordination, and troubleshooting assistance. Maintain documentation of SOPs, workflows, and system processes. Required Skills Knowledge of Salesforce CRM and business workflow systems. Understanding of AI tools, automation concepts, and business analytics. Solid analytical and reporting capabilities. Positive communication and .