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Job Description Key Responsibilities : Design and build custom Copilot GPTs and AI Agents using Microsoft Copilot Studio. Configure conversational workflows, topics, prompts, actions, and generative AI capabilities. Integrate Copilots with Microsoft 365 services such as Teams, SharePoint, Outlook, and OneDrive. Develop Power Automate workflows to support Copilot actions and business process automation. Connect enterprise systems through APIs, connectors, and Dataverse. Configure and manage knowledge of sources, including SharePoint sites, documents, and websites. Design user experiences, escalation paths, fallbacks, and Human-in-the-Loop approval processes. Perform testing, troubleshooting, deployment, and production support. Monitor usage analytics and continuously improve Copilot performance and accuracy. Maintain technical documentation and governance standards. Required Skills: Microsoft Technologies Microsoft 365 Copilot Microsoft Copilot Studio Power Platform Power Automate Power Apps Dataverse Microsoft Teams SharePoint Online Microsoft Graph API AI Skills : Prompt Engineering Conversational AI Design Generative AI Concepts RAG (Retrieval-Augmented Generation) AI Governance and Responsible AI Practices Technical Skills REST APIs JSON Azure OpenAI Services Azure Functions Power Fx Git / Azure DevOps Experience : 3-6 years of experience with Microsoft technologies. 1-3 years hands-on experience with Microsoft Copilot Studio or Power Virtual Agents. Experience building enterprise chatbots, copilots, or conversational AI solutions. Experience integrating business applications through APIs and Power Platform. Preferred Certifications : Microsoft Certified: Power Platform Fundamentals (PL-900) Microsoft Certified: Power Platform Developer (PL-400) Microsoft Certified: Power Platform Solution Architect (PL-600) Microsoft Azure AI Engineer Associate (AI-102) Qualifications Educational qualification: BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT) Experience : 6 - 8 Years of Experience
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