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Job Description The ServiceNow expert determines the best technical solutions and support to satisfy ESM(Enterprise service management) functional and business requirements. This position is responsible for . Activation and configuration of ServiceNow applications to meet business needs . Development of workflows and scripts to personalize existing ServiceNow applications . Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes . Coach business users to create their own Services from inception to completion in order to automate and improve processes . Assisting in the identification of best practices for development of new and existing ServiceNow applications . Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms Qualifications BE, ME, B.Tech, M.Tech, BCA, MCA, B.Sc, MSC Additional Information 2-8 yrs
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